Terms and Conditions

When booking a session, the customer agrees to the following terms and conditions

Last Updated: 03.12.2020

General 


Olgie Studio intends to display and share everything on the website correctly and completely, no rights can be derived from the information placed on this website. Olgie Studio does not accept any liability for any damage resulting from image use of this site, social media or the use of (image) information provided on this site. Wonder Photography cannot be held liable for material and / or immaterial damage during a session on location or in the studio. The pictures will only be used by the owner, Olga Kazakova. Visitors can view these photos but are not allowed to use them in any way. By using the services of Olgie Studio in whatever sense, you automatically agree to these terms and conditions. 

 

Photography Session

To book an appointment for a photography session ( Olgie Studio always sends 2 email confirmation: one as a personal email and second automated appointment confirmation through Square Appointments ) . The appointment is only valid once the photographer has sent both confirmations. If the customer does not agree with the terms and conditions, he or she will contact the photographer at least one week before the session takes place.  After the session, Olgie Studio provides small watermarked images via an online gallery. The photos will be placed in an online gallery within 2 weeks after the session day. Once the client has received an online gallery, digital files can then be selected with the photographer or individually. For sessions on location, outside of a studio, travel costs of $ 2.25 per mile will be charged. If you are dissatisfied with something during a session or do not like something, you must immediately share that with the photographer. That gives Olgie Studio a rightful chance to do something else. Complaints about this afterward are considered unfounded. It is not allowed to make recordings during the session or to take pictures with your own telephone and / or camera.

 
 

Digital Files


With every session, the client receives 5 Hi-Resolution digital ( Except Mini / Occasional sessions that receive 3 digital ) JPEG files, without logo or watermark. You will receive your chosen photos in color. Additional JPEG files can be ordered up to 3 months after the photoshoot for  $25 per digital. It is not possible to receive the unedited and/or RAW files.

 
 

Payments
 

With each session, a deposit of $100 must be made after completing the booking form, this secures your appointment. The remaining balance is due before or the day of the session. Extra Hi-Resolution files and / or products that are ordered after the photoshoot must be paid at the time of the order. Products will only be delivered once payment has been received. Unless stated otherwise, the prices are non-negotiable and excluding travel costs.

 
 

Gift Vouchers and Discounts


Discounts and coupons are not valid in combination with other promotional offers. Gift vouchers are only available at Olgie Studio and are valid up to and including 1 year after issue date and cannot be exchanged for cash. Gift vouchers cannot be returned. A gift voucher is not transferable. Gift vouchers are valid for the photo session or products for which they are issued, as stated on the gift voucher.

 

Cancellations and Reschedule Conditions


In case of illness, it is possible to reschedule an appointment, free of charge at least 24 hours prior to the session. If the customer cancels a booked session, the photographer will apply a retainer of $100 as compensation. On occasions when an appointment cannot go ahead due to premature birth or a bad situation of the mother and / or baby, then, of course,  no costs are involved upon proper documentation. In case of need to reschedule, within 24 hours no charge will be applied, under 24 hours 25% from agreed-upon price will be taken out from a retainer. If Olgie Studio cannot fulfill the agreement due to illness, for example, Client and Photographer will agree upon rescheduled day and time. If, for example, due to a technical malfunction of the equipment, the appointment cannot go through, Olgie Studio will make another appointment with you free of charge and give you a 10% discount upon the agreed original price.

 

Liability


Olgie Studio is not liable for any damage that has arisen for the other party. Unless there is a case of gross negligence or intent on the part of the Photographer or persons engaged by her. The liability is, in any case, limited to the amount of the invoice amount, or if there is damage or injury, up to the amount of the sum actually paid under the insurance. Olgie Studio is not liable for color balance, photography prints and other products that are not offered in the studio. Olgie Studio is not liable for delivering less or less good photos than normal due to unforeseen circumstances that fall outside the influence of the photographer. Think of children who do not cooperate, instructions that are not followed, weather conditions, lateness, missed time, preparation negligence.

 

Privacy and Personal data


You can find the Privacy Statement of Olgie Studio  HERE .